Refund Policy

We want you to experience OctoVVPN with total confidence. All paid subscriptions include an unconditional 30-Day Money-Back Guarantee.

30-Day Guarantee: If you are not completely satisfied with our service speed, security, or network availability for any reason, you are entitled to a 100% full refund within 30 days of your initial purchase.

How to Request a Refund: Simply send an email to support@octovvpn.com from the email address associated with your OctoVVPN account. Include your order ID or transaction reference. No complicated interrogation or hurdles required.

Processing Timeline: Once received, refund requests are reviewed and initiated within 24 to 48 business hours. Funds will be credited directly back to your original payment method (Stripe, card, or processor timeline typically 3–7 business days).

Free Tier & Trial: The 7-day Stealth trial incurs a $1 card confirmation fee to verify payment authenticity and mitigate bot abuse. All recurring paid monthly and annual plans are covered by our unconditional 30-day money-back guarantee.